Last Updated: 27 June 2026
Welcome to Abbey Pet Stores. Throughout this website, the terms “we”, “us”, and “our” refer to Abbey Pet Stores. We provide this website, together with all information, products, and services available through it, subject to your acceptance of these Terms of Service.
By accessing our website or purchasing from us, you agree to be bound by these Terms of Service. If you do not agree with any part of these Terms, please do not use our website or services.
1. Online Store Terms
By using this website, you confirm that you are at least the age of majority in your country of residence or that you have obtained permission from a parent or legal guardian.
You agree not to use our products or services for any unlawful or unauthorised purpose. You must not violate any applicable laws or regulations while using our website.
Any breach of these Terms may result in the suspension or termination of your access to our services.
2. General Conditions
We reserve the right to refuse service to anyone at any time for any lawful reason.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of our website, products, or services without our prior written permission.
Credit card and payment information submitted during checkout is processed securely through trusted payment providers using industry-standard encryption.
3. Accuracy, Completeness and Timeliness of Information
We make reasonable efforts to ensure that the information published on our website is accurate and up to date.
However, we do not guarantee that all information is always complete, current, or free from errors. Product descriptions, prices, availability, and other information may change without prior notice.
Any reliance on information provided on this website is at your own discretion.
4. Modifications to the Service and Prices
Product prices may change without prior notice.
We reserve the right to modify, suspend, discontinue, or remove any product, service, or website content at any time without liability.
5. Products or Services
Certain products may be available exclusively through our online store.
We have made every reasonable effort to display product descriptions, specifications, colours, and images as accurately as possible. However, actual product colours may vary depending on your screen settings.
We reserve the right to:
- Limit quantities available for purchase.
- Restrict sales where permitted by law.
- Discontinue products without prior notice.
6. Accuracy of Billing and Account Information
You agree to provide accurate, complete, and current billing, shipping, and contact information when placing an order.
We reserve the right to refuse, limit, or cancel orders that appear to be fraudulent, inaccurate, or in violation of these Terms.
If changes are made to your order, we may attempt to contact you using the information provided during checkout.
7. Optional Tools
We may provide access to third-party tools or services for your convenience.
These tools are provided on an “as available” basis without warranties or guarantees.
Your use of any third-party tools is entirely at your own risk and subject to the applicable third-party terms and conditions.
8. Third-Party Links
Our website may include links to third-party websites or services.
Abbey Pet Stores is not responsible for the content, privacy practices, security, or policies of third-party websites.
You should review the terms and privacy policies of any third-party website before using their services.
9. User Comments, Feedback and Other Submissions
If you voluntarily submit comments, suggestions, reviews, ideas, or other materials to us, you grant Abbey Pet Stores the right to use, reproduce, modify, publish, and distribute such submissions without restriction.
You agree that your submissions will not contain unlawful, defamatory, abusive, or misleading content or infringe upon the rights of any third party.
We reserve the right to remove or refuse any user-generated content that violates these Terms.
10. Personal Information
Your submission of personal information through our website is governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, store, and protect your personal information.11. Errors, Inaccuracies and Omissions
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, availability, or other information.
We reserve the right to correct any errors, update information, or cancel orders if any information on our website is found to be inaccurate, at any time and without prior notice.
We are under no obligation to update information unless required by applicable law.
12. Prohibited Uses
In addition to other restrictions set out in these Terms, you agree not to use our website:
- For any unlawful purpose.
- To violate any applicable laws or regulations.
- To infringe upon intellectual property rights.
- To transmit viruses, malware, or malicious software.
- To collect or misuse personal information belonging to others.
- To interfere with the security or operation of our website.
- To submit false or misleading information.
- To engage in fraudulent or abusive activities.
We reserve the right to suspend or terminate access to our website if these Terms are violated.
13. Disclaimer of Warranties; Limitation of Liability
Our website, products, and services are provided on an “as available” and “as is” basis to the fullest extent permitted by applicable law.
While we make reasonable efforts to maintain accurate information and reliable service, we do not guarantee uninterrupted access, error-free operation, or that the website will always be available.
To the fullest extent permitted by law, Abbey Pet Stores shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from the use of our website, products, or services.
Nothing in these Terms limits any statutory rights available under applicable UK consumer protection laws.
14. Indemnification
You agree to indemnify, defend, and hold harmless Abbey Pet Stores, its owners, employees, affiliates, service providers, and representatives from any claims, liabilities, damages, losses, costs, or expenses arising from:
- Your breach of these Terms.
- Your misuse of our website.
- Your violation of applicable laws or the rights of any third party.
15. Severability
If any provision of these Terms of Service is found to be unlawful, invalid, or unenforceable under applicable law, that provision shall be deemed severed from these Terms.
The remaining provisions shall continue in full force and effect.
16. Termination
These Terms remain effective unless terminated by either you or Abbey Pet Stores.
We reserve the right to suspend or terminate your access to our website immediately, without prior notice, if we reasonably believe that you have violated these Terms or engaged in unlawful or fraudulent activity.
Any obligations or liabilities incurred before termination shall survive termination where applicable.
17. Entire Agreement
These Terms of Service, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies published on our website, constitute the entire agreement between you and Abbey Pet Stores regarding your use of our website and services.
These Terms supersede any prior agreements, communications, or understandings relating to the same subject matter.
18. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of England and Wales.
Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
19. Changes to Terms of Service
We may update these Terms of Service from time to time to reflect operational, legal, regulatory, or business changes.
Any updates will be published on this page together with the revised Last Updated date.
Your continued use of our website following the publication of any updates constitutes acceptance of the revised Terms of Service.
20. Contact Information
If you have any questions regarding these Terms of Service, please contact us.
ABBEY PET STORES LTD
1493 Leek Rd
Stoke-on-Trent ST2 8DA
United Kingdom
Phone: +44 1782 534667
Email: support@abbeypetstores.com
Website: abbeypetstores.com